Shipping and Return information:

Fast, Free, and Super-Secret Shipping at Doll Authority!

Hop on the fun express with Doll Authority, a fresh face in the market backed by a team with over 40 years of combined experience in doll delight! Our network of 12 dynamic warehouses across the USA and Europe ensures your goodies glide to your doorstep without delay.

Complimentary Shipping: Because Who Likes Fees?

  • US Orders: Free shipping on all orders over $49. Because we like making it easy for you!
  • International Orders: Free delivery on orders over $99. Distance is just a number!

Ultra-Fast Sex Toys Delivery:

Our main warehouses in the USA are strategically located to dispatch your orders at lightning speed—often within just 1-2 business days!

Privacy-Focused Packaging:

Our packages are as discreet as a secret admirer. Unremarkable packaging and discreet labeling keep your nosy neighbors clueless.

Reliable Courier Partners:

We partner with the best—DHL, FedEx, and UPS—to ensure your items not only travel in style but also on time.

Estimated Delivery Times: Get Ready for the Excitement!

  • Custom Sex Dolls:
    • USA & Canada: 1 - 3 weeks. Crafting with love takes a little time.
    • Other Countries: 1 - 3 weeks. Greatness knows no borders!
    • Order Notice: Custom beauties require attention. Check your email for updates and tracking numbers.
  • Ready to Ship Sex Dolls:
    • USA & Canada: 2 - 7 business days. Quick and easy!
    • Other Countries:3 -14 business days. Patience is a virtue, and virtue is rewarded.
  • Sex Toys:
    • USA: 2 - 4 business days. Almost faster than your weekend plans!
    • EU, Canada & Other Countries: 5 - 14 business days. Good things come to those who wait.

A Note on Crafting & Cruising:

The total delivery time includes crafting your custom cutie and shipping. We’ll ping you with a confirmation and tracking as soon as your order sails out

Delays? Not on Our Watch!

If there’s a hiccup, we’ll email you faster than you can say “Where’s my doll?”

Annual PSA:

Heads up for January! The Chinese New Year might slow down our sex doll shipments as our manufacturers take a well-deserved break for 2-3 weeks.

Customs Made Easy:

  • USA: We handle customs and taxes so you can relax.
  • International: Import fees, if applicable, are on your tab.

Returns & Refunds:

Not smitten with your purchase? Check out our Returns & Refund Policy for the nitty-gritty.

Shipping Worldwide, Making Friends Globally

  • North America: United States, Canada.
  • Europe: United Kingdom, Norway, Germany, Sweden, France, Italy, Spain, Netherlands, Poland, Finland, Denmark, Switzerland, Estonia, Iceland, Ireland, Austria, Turkey, Romania, Belgium, Greece, Bulgaria, Croatia, Cyprus, Hungary, Latvia, Lithuania, Luxembourg, Malta, Monaco, Montenegro, Slovakia, Slovenia, Portugal.
  • Asia-Pacific: Australia, New Zealand, Japan, Georgia, Israel.
  • Africa & Others: South Africa, Bahamas, Cape Verde, Costa Rica, Fiji, Jamaica, Kenya, Kiribati, Laos, Lesotho, Liechtenstein, Marshall Islands, Mauritania, Mauritius, Palau, Panama, Papua New Guinea, Rwanda, St Kitts & Nevis, St Lucia, Saint Vincent & the Grenadines, Samoa, San Marino, Tanzania, Aland Islands.